Support Call: 800 50 60 66 from 9h00 to 19h00
Counters

Services

VAT Refunds

The VAT refund service through Planet Tax Free, Innova Tax Free and Travel Tax Free allows visitors resident in non-European countries to get a refund of a percentage of VAT (Value Added Tax) on purchases made and carried in their personal baggage.

This service is available at:
  • Lisbon Airport (Central Square, Pier Sul - gate 15) for Travel Tax Free and Innova Tax Free Operators
  • Faro Airport (Arrivals Area) for Innova Tax FreeTravel Tax Free and Planet Tax Free Operators
  • Funchal Airport (Arrivals Area) for Innova Tax Free, Travel Tax Free and Planet Tax Free Operators
And in the city centres at the counters in:
  • Braga Parque: Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Braga: Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Vila do Conde Porto Fashion Outlet: Travel Tax Free , Innova Tax Free e Planet Tax Free.
  • Porto (Sá da Bandeira): Travel Tax Free , Innova Tax Free e Planet Tax Free.
  • Coimbra (Rua Ferreira Borges): Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Praça da Figueira: Travel Tax Free , Innova Tax Free e Planet Tax Free.
  • Portas de Santo Antão: Innova Tax Free,Travel Tax Free e Planet Tax Free.
  • Centro Comercial Colombo: Travel Tax Free , Innova Tax Free e Planet Tax Free.
  • Centro Comercial Vasco da Gama: Travel Tax Free , Innova Tax Free e Planet Tax Free.
  • Gare do Oriente: Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Odivelas Strada Fashion Outlet: Innova Tax Free, Travel Tax Free e Planet Tax Free.
  • Almada Forum: Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Freeport Lisboa Fashion Outlet: Travel Tax Free , Innova Tax Free e Planet Tax Free.
  • Albufeira Shopping: Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Fórum Algarve (Faro): Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Oura: Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Oura II: Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Vilamoura: Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Alvor: Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Praia da Rocha: Travel Tax Free, Innova Tax Free e Planet Tax Free.
  • Funchal: Travel Tax Free, Innova Tax Free e Planet Tax Free.

Lisboa Card

The Lisbon Card is a tourist ticket that allows unlimited and free travel on public transport (bus, tram, underground, elevators and funiculars railways) + CP trains from the Sintra line, free or discounted access on tours, sightseeing, shopping and nightlife.

It can be purchased at the following counters:

CAIS DO SODRÉ
PRAÇA FIGUEIRA
AIRPORT
  • - LUGGAGE CLAIM AREA
  • - CENTRAL SQUARE
  • - PIER SUL -Gate 15
PORTAS STO. ANTÃO
CASCAIS
COLOMBO
ALMIRANTE REIS
GARE DO ORIENTE
VASCO DA GAMA